Ottawa Personal Injury & Medical Malpractice Lawyer

I was involved in a serious bike/car accident. I was reluctant to make a claim against the insurance company of the car driver. Susan Mitchell and her team came highly recommended by some friends who actually work in the insurance industry who described her as both tough and fair. She did an incredible job representing me and achieved a favourable and fair settlement with the insurance company. She was both empathetic and patient in guiding me through the claims process! I would highly recommend Susan and her team.

Susan Mitchell and her assistant Jennifer looked after my wife’s claim after a serious motor vehicle/bicycle accident. Susan came highly recommended and she did not disappoint. She was empathetic, well organized and highly knowledgeable about brain injuries . We wanted someone who was both dogged but also effective in dealing with, and resolving, the claim with the auto insurer. Dealing with injury is traumatic enough both for the victim and their family so you want an advocate on your side who will expertly guide you through the process and get the compensation you deserve. Susan is that person.

After many difficult years full of stress and uncertainty, Susan Mitchell and her team were able to manage my file to a satisfactory settlement. Without all of her hard work and guidance, I would not have the peace of mind and financial security that I now have. Most importantly, it has given me the ability to move on with my life. Thank you so much Susan and Jennifer.

In early 2015, my son was injured in an accident. We reached out to Susan Mitchell for professional advice and she took on our case in order to obtain reasonable compensation. She was extremely knowledgeably, experienced, patient and kind. She treated my son with respect and guided him through a lengthy and difficult process. We felt heard and supported which led to the closure my family needed. We are ever so grateful to Susan and her team. Thank you! – M.W. and C.W.

I am so grateful to have found Susan Mitchell after sustaining a mTBI in a motor vehicle accident. In what was otherwise an extremely stressful and challenging situation, I always felt very supported by Susan and could count on her and her team to understand and represent me and my interests. Susan (and Crystal) communicated regularly, and always explained things to me in a way I understood. I am very thankful for the immense empathy Susan showed in all of our dealings. She also went above and beyond to accommodate me and helped me access care that continues to be essential to my recovery.

Best Lawyers in Ottawa and Arnprior. I was involved in a head on vehicle collision with a careless driver almost 4 years ago. After experiencing a major trauma , I would have been lost without Susan Mitchell and her amazing team in my corner. Susan was a godsend in a very difficult period of our lives.  She handled every obstacle with ease, she answered all of our many questions and concerns with patience and understanding.  We cannot thank Susan, Crystal,  Stan and the rest of the team enough for everything that they did for us.

Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process!  

I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm.

During what was undoubtedly one of the most challenging times of my life, Susan Mitchell and her staff proved to be an invaluable support. Susan was thorough in her approach, making sure I understood all my options and guided me through the process. Her genuine care and empathy made a significant difference in my experience. Susan’s professionalism and timely communication helped alleviate my stress in this emotional process. I am deeply grateful for her service and highly recommend her to anyone facing similar circumstances.

Susan and her team were professional, compassionate and thorough when dealing with our case. They worked hard and we really appreciate everything they did for us!

Susan Mitchell was recommended to me by a friend after I my motor vehicle accident. Susan and Jennifer met with me to discuss my case. Any concerns that I had were addressed in a timely manner, and always very professional and respectful. The focus is on the best outcome possible for the client. I would highly recommend Tierney Stauffer LLP for anyone who has been involved in an accident. They provide a great service and will follow you through your recovery at every step along the way, and ensure that you understand everything that is going on. Thank you.

Susan Mitchell and her expert team at Tierney Stauffer LLP were recommended to me when I needed legal advice related to personal injury. I sustained a traumatic brain injury as a result of a fall from a horse. My family and I benefited from their skilled legal knowledge, detailed paperwork, timely communication and practical experience in mediation and litigation, as we proceeded with our claim. Susan, Jennifer and Vince always treated me with compassion, accommodated my need for an accessible environment and listened with patience when I was confused or overwhelmed following my injury and related losses. Susan went above and beyond to ensure that I was informed, prepared, and understood my options. She successfully negotiated a settlement that will be critical for my care in the future. I would not hesitate to recommend Susan Mitchell to anyone looking for advice or representation in any legal matter.

Susan Mitchell was recommended to me by one of the professionals I was working with after I was injured in a car accident. She and her assistant Jennifer really made this experience smoother then I thought it could be. They were patient, walked me through each step, answered all of our questions (again and again sometimes), and helped us through the mediation process with their experience and advice. They were on top of all of the deadlines and paperwork, even when I was too overwhelmed to keep track. I would absolutely recommend her and her team.

We will always be grateful for the help and guidance Susan Mitchell gave us after our son was in a car accident. He suffered a traumatic brain injury and the loss of two of his friends. Susan always explained things to us and him in terms that we understood. At the time we had no idea how much help he would need or where to get it. Again Susan made sure the right care was given to him which, at times, took a lot of work on her behalf. She and Jennifer kept in regular contact with us and always answered our questions. It’s hard enough to go through an experience like this but Susan and Jennifer made our lives a lot easier.

I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm.

Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process!

Eight years ago I was in an MVA in Ottawa. I knew nothing about the rehab that would follow nor the complications of multiple insurance companies all having responsibilities due to the brain injury and chronic pain that resulted. Susan Mitchell (Jen and others on the team) not only dealt with legal matters for me and my family but Susan became my advocate and led the way to gain support from three insurance companies, rehab companies and other providers that helped me along the way. For discovery sessions, settlement negotiations, etc. Susan prepared me well, walked me through the steps as they occurred and always took the time to make sure I understood the status of various matters. Susan kept my life moving forward and for that I am forever grateful.

The law firm was recommended to me at a stage when I was in bad shape following an RTA and at a point where my family and I did not even know what I needed moving forward. Susan Mitchell and her team were very helpful in advising me how to get immediate help and, also, on how to get set up with ongoing care. As such, I was able to focus on recovery. When it came time to negotiate for my settlement, they made the process much less stressful than I had expected and were able to get me a generous settlement. I am very satisfied with this law firm.

When our daughter got hit by a car, we were dealing with the horrific details of how her life was altered. The entire team at Tierney Stauffer made the situation easier to deal with. Specifically, Jennifer and Susan Mitchell who were a real blessing to our family. They genuinely looked out for my daughter’s best interest. They reached out to her regularly to see how she was doing. They were very comforting to us. All in all, this is a law firm I was really impressed with. They prepared us for every step of the way and that was huge for us. I would recommend this law firm to anyone and everyone.

We are very thankful for the professional, knowledgeable, and informative service we received from Susan Mitchell and her team. Having initially decided to approach Tierney Stauffer based on the positive reviews we read, we reached out and engaged their services and were not disappointed. Thank you very much.

After surviving a hit and run, Susan Mitchell provided excellent service, thorough explanation and advice, in a professional and timely manner. The patience and service I received is truly appreciated and made my experience less overwhelming. Tierney Stauffer LLP: A firm worth hiring!

I had a slip and fall injury that resulted me being off work for more than 2 years. Valin Partners Lawyers in North Bay recommended Susan Mitchell to us. Susan travelled to North Bay to meet us and discuss my case. Susan negotiated a settlement with North Bay Township. We found her to be extremely professional and handled things in a timely matter. Both Susan and her staff were always willing to explain things to us. Susan and her staff are 5 star in my books!!!!

My family engaged Tierney Stauffer LLP to handle a case of grave assault on my brother over 6 years ago. At a time where my entire family was engrossed in deep grief, this law firm represented by the duo of Susan Mitchell and Lesly Joseph were absolute rock stars. They guided us throughout, avoiding legal pot holes that could mar our case. As the other party tried to cause unnecessary delays, these lawyers persisted, using calculated pressures as the occasion demanded to press forward.

My family and I are extremely grateful and will always recommend these lawyers to anyone for these reasons:

1. They were always within reach to tackle any questions we had about the case.
2. Their genuine empathy and understanding of the grief the family was going through…this proved to be extremely important!!!
3. Resisted in a subtle manner any attempts to prolong the case unnecessarily.
4. Even after a settlement was reached, their long reach to the officers at Health Canada and other institutions helped us negotiate favourable terms.
5. Their methodical approach to the entire case gave us a water tight schedule and a good understating of what to expect at each milestone.
6. Finally, both Susan Mitchell and Lesly Joseph exhibited great professionalism throughout the case.

I came to Tierney Stauffer when I was involved in a car accident in 2014. My family and I are extremely grateful for all the work Susan Mitchell did for us over the course of years. We are incredibly pleased with the outcome of our case and I wouldn’t hesitate to recommend Susan Mitchell or anyone from Tierney Stauffer in the future.

I had a slip and fall injury that resulted in me being off work for more than 2 years. Valin Partners Lawyers in North Bay recommended Susan Mitchell to us. Susan travelled to North Bay to meet us and discuss my case. Susan negotiated a settlement with North Bay Township. We found her to be extremely professional and handled things in a timely matter. Both Susan and her staff were always willing to explain things to us. Susan and her staff are 5 star in my books!!!!

We had an MVA in October 2015. We were in shock and in disbelief of what had happened. We needed help and were not sure where to look. We stopped into the office of Tierney Stauffer in Arnprior and were looking for someone that may understand our situation. We were sent to Carling Avenue and set up with a lawyer named Susan Mitchell and from then on we felt understood.

Susan Mitchell and her staff are very professional and bent over backward to make us comfortable. They kept us up to date on the on-going movement on the case. We had a long time between accident and settlement, but at no time did we feel left out of the loop. Susan made us feel that we were the only client she had, and always had the time to explain any of our concerns on the spot and made sure that we were satisfied.

We would strongly recommend Susan Mitchell and the firm to anyone. Many Thanks.

After surviving a hit and run, Susan Mitchell provided excellent service, thorough explanation and advice, in a professional and timely manner.  The patience and service I received are truly appreciated and made my experience less overwhelming. Tierney Stauffer LLP: A firm worth hiring!